Hair Locking Tool

Return & Refund Policy

We want you to feel completely confident when shopping with us. If you're not fully satisfied with your purchase, we’re here to make it right—with a simple and respectful Return & Refund Policy.

🛍️ Returns & Exchanges

If your item isn’t what you expected, we gladly accept returns or exchanges within 14 days of delivery.

To be eligible:

• Item must be unused, unworn, and in original packaging

• You must provide proof of purchase (order confirmation or receipt)

🔁 How to Request a Return or Exchange

• Email us at [YourEmail@example.com] within 14 days of receiving your order.

• Include your order number, the item(s) you wish to return or exchange, and the reason.

• We will provide return instructions and a shipping address.

• Ship the item back to us in its original condition.

Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made a mistake.

💸 Refunds

Once your returned item is received and inspected:

• You’ll receive a full refund to your original method of payment within 5–10 business days

• You will be notified via email when your refund is processed

🔄 Exchanges

If you'd like to exchange your item for a different size, color, or style:

• Follow the same steps above

• Once we receive your return, your exchange item will be shipped at no additional cost

❗ Non-Returnable Items

For hygiene and safety, we do not accept returns on:

• Meditation tools used on skin (e.g., facial rollers)

• Opened wellness products (e.g., oils, sprays)

Your satisfaction matters. If you have any questions, please reach out to us directly—we're here to help and to ensure your experience is peaceful, transparent, and positive.

Allow 7 business days for domestic and 20 business days for international shipping.